I hope you are all well and safe.
Firstly, a big fat THANK YOU to everyone who has been shopping online with us since we had to temporarily close or doors. In times like these, it means a lot to a small business like ourselves, so thank you!
Although we have had to close our physical shop until it's safe to open again, our online shop is open as usual. I luckily live 2 minutes walk from work and our legends of Postmen are still working away (thank you Greg, Deco and Peter!), which means I can too.
Please bare in mind that I'm now working on my own (social distancing is not a problem!) and am getting through the orders and queries as quickly as possible but I know many of you have birthday presents etc to send, so rest assured I'm going as fast as I can!
All returns are stil being refunded the day they arrive back to Redlane as usual. If you don't feel comfortable going to the Post office to return an item, don't worry, we've extended our returns period to accommodate this.
I know how hard it is not seeing your family and friends, so if I can send a gift on your behalf, I'd be delighted to do so. Don't forget also, that you can send or schedule a digital voucher, which arrives in a lovely e card with your message inside. These vouchers can be used online, or in store when we're back open and have no expiry date.
I'll be working away putting up stock that we didn't get around to in the last couple of weeks we were open, I'll pop them up on our stories when I get around to it so keep an eye there!
The girls are well...Jane has gone on a painting spree, Paula has the legs walked off her dogs, Fiona is spending quality time with her son, Ailise's trip to Australia has been postponed but is busy milking cows!
We can't wait to see you all again, mind yourselves